Why should my organization develop an online education initiative?
Online courses have many uses. They can be used for higher education, corporate learning, continuing professional education, nonprofit education initiatives and more. In fact, we’ve worked for a variety of universities, corporations and nonprofits. If you’re interested in learning more about how an online education platform might benefit your organization please feel free to get in touch!
What software do you use to deploy courses online?
We use the Open edX platform. Open edX is the world’s most advanced learning management system. An open source project founded by Harvard and MIT, it is proven to be reliable, secure and scalable. And since it’s open source, our team of developers can completely customize the platform to meet all your needs — from extensions & integrations to total user interface overhauls. Learn more about our deployment services here.
Who holds the intellectual property rights to any software or course content you produce?
You do! After we deliver our software or course production, we hand all of the rights to you.
When you say you provide "course creation" services, what exactly do you mean?
Course creation involves everything from designing the structure of a course to producing the content — video, interactive lessons, assignments, etc — that comprises it. We can do all of this for you or simply provide any additional course content or instructional design services you may need. In short, we can provide anything you need in producing an online course.
Can you repurpose existing content into an online course?
Of course! If you already have educational material designed for an in-person course, webinar or any other format we are more than happy to repurpose it into an online course.
I want to create an online course but don't have anyone to teach it. Can you help?
Sure! We’ve been producing online courses for many years and in the process have developed longstanding relationships with professors, academics and professionals from a variety of university and corporate backgrounds. In the event we can’t find someone in our network right for your course, we’ll find someone who is.
I don't need help with instructional design but do need help producing videos for my course. Do you offer video production as a stand-alone service?
Yes. Our videography team has years of experience and has developed a highly-efficient approach which allows us to produce professional-quality videos in real time to save you both time and money. We can shoot videos at our state-of-the-art studio in Union City, NJ or on-location at your organization.
I'm interesting in producing an online course but am worried members of my organization won't know how to administrate it. Can you help?
We’d love to. We offer a training & support service designed to train your organization’s members on how to administer existing courses on your education platform and even create new ones. Too often organizations spend valuable time and money developing an online education platform and then find afterward that they’re aren’t fully equipped to use it. We don’t want that to happen to you!
What is the advantage of using Open edX as opposed to other education platforms or learning management systems?
With over 10 million learners across a variety of platforms, Open edX is provably reliable, advanced and secure. It’s also an endlessly adaptable platform which is supported by a strong community of corporate, academic and government partners. And because it’s open source, Open edX is also highly cost-effective and customizable. In short, we believe it to be the best learning management system out there.
What kinds of customizations can you make to the Open edX platform?
We do all sorts of customizations big and small, from integrating Google Drive to building custom dashboards for students and instructors. We can also incorporate a custom-built social network to foster social learning and gamification, integrated video conferencing tools to facilitate more natural discussions, customized UIs to match your organization’s online aesthetic, or an extended search engine to make the platform more navigable. Of course, these are just some of the more common customizations we make — if your organization has other specific customizations in mind we can make those too!
Do you provide mobile apps for my Open edX instance?
Yes we do. Open edX distributes its own native iOS and Android apps, which allow students to register for courses, watch videos, complete assignments and participate in discussions entirely on mobile. We tie these to your instance and customize them as you like according to your organization’s design, workflows and features.
Do you offer a learning analytics suite?
We do. We integrate Open edX’s Insights Analytics and implement custom solutions as necessary. In fact, we’ve built on top of the Insights Analytics suite to provide far more information than Open edX offers natively — even down to individual user behavior and data. Better data makes for better analyses of a course’s successes and shortcomings.
What kinds of technical support do you provide?
While we are fully confident in the reliability of Open edX and our developments, we want you to rest assured knowing that if any technical issues do arise we are fully committed to resolving them immediately. We believe in availability and responsiveness, so we use a ticketing system which notifies everyone on our development team when a ticket is submitted. Non-urgent queries will be resolved within 24 hours. For urgent queries we have a 24/7 help desk — meaning we’ll be there at immediately at any hour to restore functionality in the event of a major crash.